Black screen with pointer before login, after BIOS boot - Vista?

sometimes, when i turn on the computer, i would get the normal BIOS boot screen, then the computer would just hang, with a mouse arrow and a black screen behind it,, without displaying the Windows logo or the login screen.





What has not worked:


AltCrtlDel


restarting





What has worked:


Starting in safe mode


+windows restore





Specifics:


OS Name Microsoft® Windows Vista™ Home Premium


Version 6.0.6000 Build 6000


Other OS Description Not Available


OS Manufacturer Microsoft Corporation


System Name HOME-PC


System Manufacturer Dell Inc.


System Model Dell DM061


System Type X86-based PC


Processor Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz, 2128 Mhz, 2 Core(s), 2 Logical Processor(s)


BIOS Version/Date Dell Inc. 2.2.1, 3/23/2007


SMBIOS Version 2.3


Windows Directory C:\Windows


System Directory C:\Windows\system32


Boot Device \Device\HarddiskVolume3


Locale United States


Hardware Abstraction Layer Version = "6.0.6000.20500"

Black screen with pointer before login, after BIOS boot - Vista?
The most common cause of this is a problem with the disk drive. If it boots sometimes but not always (intermittent problem), the rest may still be OK. Check all cables and connectors. Since this is a dell, download and run the dell diagnostics for your PC, especially for the disk. If your PC is still under warranty and the disk diagnostics shows problems, insist that they ship you a new disk drive, or, even better, return the PC and let dell install everything on a new disk.





You can also run extended BIOS startup check (enable in BIOS) to see if any other problems exist.

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